About the

Located at 540 Montreal Street at the corner of Joseph St., the Housing Help Centre offers one-stop housing assistance. Since it opened in 2000, the Housing Help Centre has responded to the needs of individuals who are homeless or require affordable housing.

Through the Housing Help Centre, our staff assists people with applications for the Social Housing Registry. They provide practical assistance in gathering required documentation to complete the applications for the Registry. Given that there is an extensive waiting period for subsidized housing, the staff provides more immediate assistance to finding alternate housing arrangements through our Apartment Listing.


Apartment listings

Our Apartment Listing is updated three times a week (Mon/Wed/Fri) and ranges from Rooms to 3-bedroom Apartments.  It is compiled from existing marketplace advertising as well as from numerous contacts with local landlords. Our lists are also faxed to social service and health care institutions to be used by their clients. The list is also located on our website… under the drop-down menu for the Housing Help Centre.

The centre offers a Community Voice Mail service where those who do not have a phone can receive a private extension with a common telephone number at no cost. 

This private extension allows anyone to leave a message for the person and the person can access their messages from any phone at anytime. 

Another free-to-clients service is our Mail Agreement where those without a fixed address can have mail re-directed to the Housing Help Centre, helping those individuals or families to stay connected through the mail.  This service cannot be used for Ontario Works or Ontario Disability Support Program.


Prevention diversion

Another important part of the Housing Help Centre is our Prevention Diversion  program. Our Case Managers help individuals and families maintain their current housing. Our staff assist clients in accessing funds for rent/utilities arrears, referrals and budgeting.

More services

Looking to access any of our youth programs or housing options?

Contact our main office at (613) 776-9996 and request to be put in touch with a Prevention Diversion- Youth Case Manager.

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