Become a part of a movement

Become a part of a progressive and flexible organization that provides a range of leading-edge services in the field of homelessness, housing and supports.

Our organization is located in historic downtown Kingston which has wonderful restaurants and shopping including outdoor markets in the summer and skating in the winter.
We are seeking experienced individuals who brings enthusiasm, knowledge, and creativity to their work.

The successful candidate will have at their core a profound respect for persons who are experiencing a variety of life challenges and will have the requisite skills and experience to help them make positive changes.

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Updated on Oct 27th, 2021

Job description


OVERVIEW

The Community Worker is responsible for the day-to-day operations and program planning for the residents of Kingston Youth Services’ supportive housing program. The Community Worker is available to act as a resource for clients and address urgent situations. The Community Worker works with persons individually or in groups to create or enhance the feeling of community and participation within the program.

DESCRIPTION

The Community Worker is responsible for the following tasks:

  • Creating a welcoming, supportive, respectful and safe atmosphere
  • Working with clients to develop, implement and evaluate programming and social activities offered at the location
  • Providing assistance and interim support to clients in attendance
  • Encouraging client involvement in activities and obtaining feedback on these activities
  • Supporting the goals established by the client and his/her case manager and ensuring on-going communication with the case manager
  • Promoting safety and security at the location at all times, taking action as required
  • Menu planning, shopping, preparing and providing meals as scheduled
  • Maintaining daily housekeeping routines with tenant involvement as appropriate
  • Initiating referrals and/or connections within agency or community
  • Attending all staff meetings and training sessions as requested
  • Completing other duties as assigned by Program Manager

Communication and Record Keeping

  • Maintains data on number of persons in attendance and activities
  • Prepares and circulates notes from any tenant meetings
  • Other monthly statistics as required
  • Menu plans and related record keeping
  • Entries into the daily communication book as appropriate
  • Entries into the client file as appropriate and completion of incident reports
  • Attendance and participation at client review meetings


Skills and Knowledge

  • Demonstrated knowledge of youth homelessness issues, services available, mental health and /or addiction issues
  • Understanding of community building philosophy and techniques
  • Ability to work independently and as part of a team
  • Strong consumer focus
  • Knowledge of housing, health care, and community resources in Kingston
  • Ability to work collaboratively
  • Demonstrated skills in planning and implementation of activities
  • Demonstrated ability to deal with hard to serve clients and negotiate difficult situations
  • Computer competency related to job function

Qualifications

  • University Degree or Community College Diploma in Social Services or related field preferred
  • 2 years experience working with the population preferred
  • Regular access to a car and a valid driver’s license
  • CPR and First Aid Certification required prior to employment

Application deadline: 2021-08-17

Job Types: Part-time, Contract

Salary: $17.72-$20.65 per hour

Emergency Shelter Workers provide emergency shelter services consistent with the Operating Standards for the Housing Assistance/Emergency Shelter Program and

supports individuals and families in their housing search while staying in the shelter.

 

Emergency Shelter Workers work at either Lily’s Place Emergency Shelter for families or In From the Cold Emergency Shelter for adult.

 

Please note: This position requires working rotating shifts including some overnight, every other weekend and holiday shifts.

 

Overview of Key Responsibilities:

  • Triaging individuals and families who seek emergency assistance for their housing crisis through administration of screening and coordinated access protocol;
  • Implementing diversion strategies as appropriate and consistent with the screening and intake results and provides general housing assistance during first contact;
  • Booking persons into the appropriate shelter when diversion is not successful or appropriate; and initiating a “warm transfer” to the receiving shelter as needed;
  • Providing essential shelter services to meet the immediate need of clients for safe over-night accommodation; nutrition and hygiene, and security of belongings;
  • Assisting in the housing process by providing encouragement to resolve housing issues to decrease length of stays in the emergency shelter system and initiates transfers to Prevention-Diversion Program for clients who require additional support to secure housing;
  • Providing housing resources such as access to voice mail, housing listings and general housing search techniques;
  • Implement weekly programming to clients accessing the shelter; focusing on life skills and tenancy education to assist client in overcoming barriers to maintaining long-term housing.

Qualifications & Requirements:

  • University degree or community college diploma in a related discipline
  • Minimum three years work experience in human services
  • Possess a valid driver’s license and have access to a reliable vehicle, with appropriate insurance
  • Non-violent Crisis Intervention Training or related training
  • First Aid and CPR
  • CPIC – vulnerable sector required prior to employment

 

Required Skills & Knowledge:

  • Knowledge of homelessness and affordable housing issues within the community and the strategies to end chronic homelessness which are identified the 10 year Municipal Housing and Homelessness Plan (Dec 2013);
  • Knowledge of the resources in the community for individuals, youth and families who are homeless, at risk of homelessness, living in poverty, or living with mental health or addiction issues;
  • Ability to assist in the housing process appropriate to the specific job responsibilities
  • Ability to integrate harm reduction approaches as appropriate in daily interactions with clients;
  • Ability to identify and assess risk and implement strategies which minimize risk to self, the client, and others;
  • Ability to use assertive engagement techniques as appropriate in interactions with the client;
  • Understanding of psycho-social rehabilitation, recovery model motivational interviewing and journey of change and its influence on client outcomes;
  • Strong problem solving, conflict resolution and mediation skills within a solution-focused framework;
  • The ability to negotiate and mediate difficult situations and produce positive results;
  • Knowledge of the principles and interventions required in a Housing First and Rapid Rehousing Program;
  • Ability to use strategies to appropriately divert people from the shelter system into other shelter solutions
  • Excellent written and oral communication skills
  • Knowledge of impacts homelessness has on families and children
  • Implementation of life skills based programming

 

Hours of Work

  • Average of 42 hours per week
  • 8:30-8:30, rotating schedule, includes nights, every other weekend & statutory holidays

 

Secondary Worker on Shift

Between the hours of 12 am and 6:30 am may sleep as long as the following considerations are taken into account:

  • no ongoing issues with any clients and all clients are in bed
  • must let your shift partner know that you are going to lay down
  • must be available to assist throughout the night with any intakes, incidents as determined by the primary worker.

 

The Case Manager – Housing First program assists homeless clients to find and maintain suitable housing throughout the housing process with the prime objective to stabilize housing. S/he provides the range of housing search and housing support functions within the Housing First program.

 

Overview of Key Responsibilities:

Assisting clients to obtain and get settled in appropriate housing for their individual needs.

Completing monthly check-ins with landlords to ensure rents have been paid and housing is stable.

Providing on-going case management with the prime objective to stabilize tenancy.

Work with clients to develop plans in support of their housing stability and overall wellness.

Connect clients with community supports using knowledge of community services, supports and resources.

Required Skills & Knowledge:

Knowledge of homelessness and affordable housing issues within the community and the strategies to end chronic homelessness which are identified the City of Kingston’s 10-year Housing and Homelessness Plan (Dec 2013);

Ability to apply the principles of a Housing First approach in day-to-day work and interactions with the client;

Knowledge of the resources in the community for individuals, youth and families who are homeless, at risk of homelessness, living in poverty, or living with mental health or addiction issues;

Ability to integrate harm reduction approaches as appropriate in daily interactions with clients;

Ability to use assertive engagement techniques as appropriate in interactions with the client;

Ability to identify and assess risk and implement strategies which minimize risk to self, the client, and others;

Strong problem solving, conflict resolution and mediation skills within a solution-focused framework;

Knowledge of Residential Tenancy Act and role of Landlord Tenant Board in landlord-tenant disputes;

Excellent communication skills, both written and verbal

Ability to enter client data and information including SPDAT scores and case notes into HIFIS as required

Ability to negotiate and mediate difficult situations and produce positive results

Capable of functioning as a participating member of the team and understand the work of the team as part of a broader system to end chronic homelessness

Ability to coach on the principles and interventions required in a Housing First program

Background in systems work, data analysis and supporting the work of others to achieve system goals;

Supports a learning culture that stays up-to-date with the main currents of thought and practice in the delivery of Housing First programs

 

Qualifications & Requirements:

University degree or community college diploma in a related discipline

Minimum three years work experience in human services

Possess a valid Driver’s License and have access to a reliable vehicle, with appropriate insurance

Non-violent Crisis Intervention Training or related training

First Aid and CPR

CPIC – vulnerable sector required prior to employment

The Indigenous Case Manager – Street is responsible for the day-to-day planning and organizing of activities of the Street Outreach Program. This includes program over-sight, organizing volunteer staffing, provide education and liaising with community partners. In addition, the Indigenous Case Manager works closely with the Supervisor in the on-going development of the program to meet the needs of Indigenous clients in the Kingston community.

Description

The Indigenous Case Manager – Street Outreach is responsible for:

  • Establishing rapport and trust with Indigenous individuals living on the street to decrease individual barriers and stigma associated with accessing supports.
  • Assisting in educating Indigenous individuals around community services and connects clients to appropriate services, especially services that are culturally relevant.
  • Developing relationships with other services for individuals in the Indigenous Community to understand community gaps and work toward common solutions; to develop referral mechanisms and other joint programming as appropriate.
  • Identifying new locations frequented by homeless individuals and ensure outreach teams are providing service in these areas.
  • Developing the annual goals and objectives for the program in discussion with the Supervisor. Develops measures to monitor achievement of goals and reports outcomes to Supervisor.
  • Completing program statistics for regular review with the Supervisor. Assist with the development of an internal system for tracking clients and outcomes.
  • In conjunction with the Supervisor, work on funding proposals which would benefit the program and the Indigenous Community.
  • Collaborating with One Roof Elder to ensure Culturally Relevant Services are provided.
  • Being knowledgeable about the network of community services, supports, and resources in the Indigenous Community.

Required skills and Knowledge

  • Knowledge of homelessness and affordable housing issues within the community and the strategies to end chronic homelessness which are identified the City of Kingston’s 10-year Housing and Homelessness Plan (Dec 2013).
  • Ability to apply the principles of a Housing First approach in day-to-day work and interactions with the clients.
  • Knowledge of and experience utilizing Traditional Indigenous Healing Practices.
  • Knowledge of and experience with various Indigenous Cultures.
  • Knowledge of Residential Schools and Intergenerational Trauma
  • Knowledge of and experience implementing Culturally Relevant Supports and Programming.
  • Knowledge of Local, Provincial, and Federal organizations that support Indigenous Communities.
  • Knowledge of the resources in the community for individuals, youth and families who are homeless, at risk of homelessness, living in poverty, or living with mental health or addiction issues and skilled at brokering services for clients appropriate to the responsibilities of the job.
  • Ability to integrate harm reduction approaches as appropriate in interactions with the client.
  • Ability to use assertive engagement techniques as appropriate in interactions with the client.
  • Excellent communication skills, both written and verbal.


Qualifications and Requirements

  • University degree or community college diploma in a related discipline
  • Minimum three years work experience in human services
  • Possess a valid Driver’s License and have access to a reliable vehicle, with appropriate insurance
  • Non-violent Crisis Intervention Training or related training
  • First Aid and CPR
  • CPIC – vulnerable sector required prior to employment

Hours of Work 1 permanent FTE position

  • 35 hours per week
  • Variable shifts Monday – Sunday, 9:00 a.m. to 4:30 p.m.
  • Shared on call responsibilities with team

Employment Equity and Accessibility Statement

Home Base Housing invites applications from all qualified individuals. Home Base is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

Home Base provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant’s accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources.

 

Emergency Shelter Workers provide emergency shelter services consistent with the Operating Standards for the Housing Assistance/Emergency Shelter Program and

supports individuals and families in their housing search while staying in the shelter.

 

Emergency Shelter Workers work at either Lily’s Place Emergency Shelter for families or In From the Cold Emergency Shelter for adult.

 

Please note: This position requires working overnight, weekend and holiday shifts.

 

Overview of Key Responsibilities:

  • Triaging individuals and families who seek emergency assistance for their housing crisis through administration of screening and coordinated access protocol;
  • Implementing diversion strategies as appropriate and consistent with the screening and intake results and provides general housing assistance during first contact;
  • Booking persons into the appropriate shelter when diversion is not successful or appropriate; and initiating a “warm transfer” to the receiving shelter as needed;
  • Providing essential shelter services to meet the immediate need of clients for safe over-night accommodation; nutrition and hygiene, and security of belongings;
  • Assisting in the housing process by providing encouragement to resolve housing issues to decrease length of stays in the emergency shelter system and initiates transfers to Prevention-Diversion Program for clients who require additional support to secure housing;
  • Providing housing resources such as access to voice mail, housing listings and general housing search techniques;
  • Implement weekly programming to clients accessing the shelter; focusing on life skills and tenancy education to assist client in overcoming barriers to maintaining long-term housing.

Qualifications & Requirements:

  • University degree or community college diploma in a related discipline
  • Minimum three years work experience in human services
  • Possess a valid driver’s license and have access to a reliable vehicle, with appropriate insurance
  • Non-violent Crisis Intervention Training or related training
  • First Aid and CPR
  • CPIC – vulnerable sector required prior to employment

 

Required Skills & Knowledge:

  • Knowledge of homelessness and affordable housing issues within the community and the strategies to end chronic homelessness which are identified the 10 year Municipal Housing and Homelessness Plan (Dec 2013);
  • Knowledge of the resources in the community for individuals, youth and families who are homeless, at risk of homelessness, living in poverty, or living with mental health or addiction issues;
  • Ability to assist in the housing process appropriate to the specific job responsibilities
  • Ability to integrate harm reduction approaches as appropriate in daily interactions with clients;
  • Ability to identify and assess risk and implement strategies which minimize risk to self, the client, and others;
  • Ability to use assertive engagement techniques as appropriate in interactions with the client;
  • Understanding of psycho-social rehabilitation, recovery model motivational interviewing and journey of change and its influence on client outcomes;
  • Strong problem solving, conflict resolution and mediation skills within a solution-focused framework;
  • The ability to negotiate and mediate difficult situations and produce positive results;
  • Knowledge of the principles and interventions required in a Housing First and Rapid Rehousing Program;
  • Ability to use strategies to appropriately divert people from the shelter system into other shelter solutions
  • Excellent written and oral communication skills
  • Knowledge of impacts homelessness has on families and children
  • Implementation of life skills based programming

 

Hours of Work

Average of 42 hours per week

8:30pm-8:30am, rotating schedule, includes nights, weekends & statutory holidays

 

Secondary Worker on Shift

Between the hours of 12 am and 6:30 am may sleep as long as the following considerations are taken into account:

  • no ongoing issues with any clients and all clients are in bed
  • must let your shift partner know that you are going to lay down
  • must be available to assist throughout the night with any intakes, incidents as determined by the primary worker.

Current
Opportunities

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