Become a part of a movement

Become a part of a progressive and flexible organization that provides a range of leading-edge services in the field of homelessness, housing and supports.

Our organization is located in historic downtown Kingston which has wonderful restaurants and shopping including outdoor markets in the summer and skating in the winter.
We are seeking experienced individuals who brings enthusiasm, knowledge, and creativity to their work.

The successful candidate will have at their core a profound respect for persons who are experiencing a variety of life challenges and will have the requisite skills and experience to help them make positive changes.

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Updated September 13th, 2022

Job description

About Home Base Housing

Home Base Housing is in the business of ending homelessness. We do this by caring and providing individual wrap around services delivered by case managers to the vulnerably housed and homeless. With over 22 properties under our management we provide emergency, transitional and supportive housing, for youth, families and single adults, a housing help centre, street outreach, One Roof- Kingston Youth Hub, housing loss prevention services and advocate for affordable housing for all.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

About the role

The job responsibilities include:

  • Manage the day-to-day financial operations of HBH
  • Manage the month-end and quarter-end accounting processes from reviewing journal entries and account reconciliations through preparing financial statements and reporting for management and Board of Directors review.
  • Prepare year end accounting reporting and filings, ensuring compliance with all federal and provincial regulations
  • Act as first point of contact for inquiries by external agencies and government
  • Reconcile bank accounts, expense accounts and credit cards
  • Oversee payroll, deductions, and remittances to Revenue Canada
  • Establish and monitor internal controls to ensure that accounting activities are in accordance with established legal regulatory and HBH’s policies and procedures.
  • Oversee payroll, deductions, and remittances to Revenue Canada
  • Prepare budgets, reports and other information as required to support funding requests and other projects.
  • Maintain the company’s accounting system, implementing changes and enhancements as required to strengthen and improve efficiency and productivity
  • Responsible for supervising three staff in accounting and HR
  • Other duties as required.

About you

We are seeking a professional who brings 5-7 years of accounting/finance experience to the role, preferably in a non-profit setting. The ideal candidate will have well-developed leadership, communication and interpersonal skills, as well as an ability to work in a team. Preference will be given to candidates who have a working knowledge and experience with general ledger, accounts payable, accounts receivable, payroll and non-profit accounting. Post-secondary education in Accounting, Finance or related field is required.

About the Compensation package

We offer a competitive compensation and benefits package, which includes:

– $36 – $41 per hour rate

– 35-hour week

– Dental and extended health care

– RRSP contributions

– Paid time off

– Flexible schedule

Job Types: Full-time, Permanent

Salary: $36.00-$41.00 per hour

Benefits:

 

  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Paid time off
  • Vision care

 

Schedule:

 

  • Monday to Friday

 

Application question(s):

 

  • Do you have post-secondary education in Accounting, Finance or related field?

 

Education:

 

  • Bachelor’s Degree (required)

Experience:

  • Accounting: 5 years (required)

Job description

About Home Base Housing

Home Base Housing is in the business of ending homelessness. We do this by caring and providing individual wrap around services delivered by case managers to the vulnerably housed and homeless. With over 22 properties under our management we provide emergency, transitional and supportive housing, for youth, families and single adults, a housing help centre, street outreach, One Roof- Kingston Youth Hub, housing loss prevention services and advocate for affordable housing for all.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Join us and make a difference!

Job Description

Indigenous Case Manager – One Roof

Reports to: One Roof- Supervisor

Overview

The Indigenous Case Manager – One Roof program assists clients to navigate services within One Roof, especially high-risk youth engaging in criminal behavior. Case managers will work primarily with Indigenous participants to reduce barriers, increase motivation, and reinforce treatment plan recommendations.

Description

The * Indigenous Case Manager – One Roof is* responsible for:

a) Supporting a program match that has the most chance of success for that client by:

  • conducting the initial intake and ensuring that clients are aware of the One Roof Program and all accompanying resources, policies, and expectations;
  • making referrals to appropriate community resources whether internal or external, especially services that are culturally relevant;
  • providing warm transfers to the clinical team and other resources where necessary;
  • utilize active listening and motivational interviewing skills from a traditional perspective to discover client’s individual strengths, barriers, risk, and protective factors;
  • initiating and/or reiterating a discussion on what it means to be treatment ready for those youth who are eligible for the Crime Prevention Program, and providing on-going support to ensure barriers are removed or plans are put in place to minimize impact of individual barriers;
  • Collaborates with One Roof Elder to ensure Culturally Relevant Services are provided;
  • b) Providing on-going case management supports with the prime objective to maintain client participation by:
  • retaining participants through developing rapport and trust to decrease individual barriers and stigma associated with accessing supports;
  • effective problem-solving responsivity to help youth with a variety of issues including but not limited to homelessness, income supports, harm reduction, basic needs, and a lack of meaningful belongingness; accompanying the client to assessments, meetings, case conferences etc. when requested by client; maintaining contact with the treatment team to ensure that there are no issues impacting program participation;
  • engaging/ reengaging clients to the program and other supports by tilizing assertive engagement techniques and community outreach;
  • helping clients follow their individualized treatment plan as put forth by the Clinical Treatment Team;
  • assessing risks presented by the client and develop appropriate plans to help ensure continuation of services and mitigate risk;
  • creating wellness plans in cooperation with mental health and/or allied professionals and assisting clients in incorporating the wellness plan activities;
  • using other case planning tools that may be deemed necessary and appropriate by the Case Manager, Program Supervisor, or Program Manager during case planning such as the Outcome Star, Recovery Star, Readiness Ruler, Decision Scales, and so forth which are subject to the interest of the client;
  • c) Engaging the client with family supports by:
  • reconnecting client to their family supports when requested by client;
  • connecting client’s family to the clinical team in order to have them participate in the program in order to benefit both client relationships and outcomes;
  • provide ongoing support to client’s family when appropriate;
  • * d) Engaging the client with community supports by:
  • linking the client to meaningful daily activities as identified in the individual service plan so that the client experiences community integration and supportive social networks. All reasonable efforts are made by the support workers to connect the individual with the resources necessary to optimize success;
  • being knowledgeable about the network of community services, supports, and resources in the Indigenous Community;

*

  • e) Other duties as assigned by One Roof Program Supervisor or Manager.

Required skills and Knowledge

Knowledge of criminogenic needs and the ability to help clients build on protective factors and mitigate risk factors.

  • Knowledge of and experience utilizing Traditional Indigenous Healing Practices.
  • Knowledge and experience with of various Indigenous Cultures.
  • Knowledge of Residential Schools and Intergenerational Trauma
  • Knowledge of and experience implementing Culturally Relevant Supports and Programming.
  • Knowledge of Local, Provincial, and Federal organizations that support Indigenous Youth.
  • Knowledge of the operating standards for the One Roof Program and the program’s expected client outcomes.
  • Knowledge of resources in the community for youth and families who are experiencing complex needs, skilled at brokering services for client appropriate to the responsibilities of the job.
  • Knowledge of issues affecting transitional aged youth.
  • Effective interpersonal skills and the ability to set and maintain boundaries.
  • Ability to integrate harm reduction approaches as appropriate in daily interactions with clients.
  • Ability to use assertive engagement techniques as appropriate in interactions with the client.
  • Understanding of psycho-social rehabilitation, recovery model, motivational interviewing, and journey of change and its influence on client outcomes.
  • Understanding of Cognitive Behavioral Therapy and Dialectical Behavior Therapy.
  • Ability to identify and assess risk and implement strategies which minimize risk to self, the client, and others.
  • Knowledge of and adherence to privacy legislation and policies within the organization related to confidentiality of client information.
  • Strong problem solving, conflict resolution, and mediation skills within a solution-focused framework.
  • Excellent communication skills, both written and verbal.
  • Ability to write efficient case management notes, internal, and external communications.
  • The ability to negotiate and mediate difficult situations and produce positive results.
  • Ability to function as a participating member of the team and understand the work of the team as part of a broader system to help reduce youth crime in the city of Kingston.
  • Ability to coach on the principles and interventions required in the One Roof program.
  • Background in systems work, data analysis and supporting the work of others to achieve system goals.
  • Supports a learning culture that stays up to date with the main currents of thought and practice in the delivering effective case management to youth with experiencing various levels of need.

Qualifications and Requirements

  • university degree or community college diploma in a related discipline
  • minimum three years work experience in human services
  • possess a valid Driver’s License and have access to a reliable vehicle, with appropriate insurance
  • Non-violent Crisis Intervention Training or related training
  • First Aid and CPR
  • CPIC – vulnerable sector required prior to employment

Hours of Work 1 permanent FTE position

  • 35 hours per week
  • variable shifts Monday – Friday, 8: 30 a.m. – 8:30 p.m.
  • shared on call responsibilities with team

Employment Equity and Accessibility Statement

Home Base Housing invites applications from all qualified individuals. Home Base is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

Home Base provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant’s accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at 613-542-6672 x146.

Job Type: Full-time

Salary: $44,572.00-$51,890.00 per year

Benefits:

 

  • Casual dress
  • Dental care
  • Employee assistance program
  • Extended health care
  • Paid time off
  • Vision care

 

Schedule:

 

  • 8 hour shift
  • Day shift
  • Evening shift

 

Ability to commute/relocate:

 

  • Kingston, ON: reliably commute or plan to relocate before starting work (required)

 

Education:

 

  • Bachelor’s Degree (preferred)

 

Application deadline: 2022-08-23

Job description

Reports to: Program Manager – Kingston Youth Services

OVERVIEW

The Community Worker is responsible for the day-to-day operations and program planning for the residents of Kingston Youth Services’ supportive housing program. The Community Worker is available to act as a resource for clients and address urgent situations. The Community Worker works with persons individually or in groups to create or enhance the feeling of community and participation within the program.

SHIFT: 8:30PM TO 8:30AM

DESCRIPTION

The Community Worker is responsible for the following tasks:

· Creating a welcoming, supportive, respectful and safe atmosphere

· Working with clients to develop, implement and evaluate programming and social activities offered at the location

· Providing assistance and interim support to clients in attendance

· Encouraging client involvement in activities and obtaining feedback on these activities

· Supporting the goals established by the client and his/her case manager and ensuring on-going communication with the case manager

· Promoting safety and security at the location at all times, taking action as required

· Menu planning, shopping, preparing and providing meals as scheduled

· Maintaining daily housekeeping routines with tenant involvement as appropriate

· Initiating referrals and/or connections within agency or community

· Attending all staff meetings and training sessions as requested

· Completing other duties as assigned by Program Manager

Communication and Record Keeping

· Maintains data on number of persons in attendance and activities

· Prepares and circulates notes from any tenant meetings

· Other monthly statistics as required

· Menu plans and related record keeping

· Entries into the daily communication book as appropriate

· Entries into the client file as appropriate and completion of incident reports

· Attendance and participation at client review meetings

Skills and Knowledge

· Demonstrated knowledge of youth homelessness issues, services available, mental health and /or addiction issues

· Understanding of community building philosophy and techniques

· Ability to work independently and as part of a team

· Strong consumer focus

· Knowledge of housing, health care, and community resources in Kingston

· Ability to work collaboratively

· Demonstrated skills in planning and implementation of activities

· Demonstrated ability to deal with hard to serve clients and negotiate difficult situations

· Computer competency related to job function

Qualifications

· University Degree or Community College Diploma in Social Services or related field preferred

· 2 years experience working with the population preferred

· Regular access to a car and a valid driver’s license

· CPR and First Aid Certification required prior to employment

Job Type: Fixed term contract

Salary: $19.02-$22.18 per hour

Schedule:

 

  • 12 hour shift

 

 
 
 
Open

Job description

Reports To: Program Manger

OVERVIEW

The Street Outreach Case Manager is responsible for the day-to-day operations and activities of the Street Outreach Program. This includes creating and building working relationships with individuals sleeping rough, connecting them to appropriate services, including but not limited too; access to emergency shelter, available housing options, mental health and addiction support and basic needs assistance. In addition, the Street Outreach Case manager will liaise with community partners to create appropriate referral mechanisms. The Street Outreach Case Manager works closely with the Program Manager in the on-going development of the program to meet client and community needs.

DESCRIPTION

The Street Outreach Case Manager will:

· Completion of program statistics for regular review with the Program Manager. Assist with the development of an internal system for profiling clients and outcomes.

· Identifies procedures and processes that need improvement and recommends corrective action by collaborating with the emergency workers

· Develops relationships with other services for individuals in the community to understand community gaps and work toward common solutions; to develop referral mechanisms and other joint programming as appropriate

· Establishes rapport with individuals living on the street, assist in educating around community services and connects clients to appropriate services

· Reports any major or urgent concerns related to safety and security to the Program Manager.

· Monitor and review database entries for clients, ensuring records are up to date.

· Identify new locations frequented by homeless individuals and ensure outreach teams are providing service in these areas

Required skills and Knowledge

· knowledge of homelessness and affordable housing issues within the community and the strategies to end chronic homelessness which are identified the City of Kingston’s 10-year Housing and Homelessness Plan (Dec 2013);

· ability to apply the principles of a Housing First approach in day-to-day work and interactions with the client;

· knowledge of the operating standards for the program and the program’s expected client outcomes;

· knowledge of the resources in the community for individuals, youth and families who are homeless, at risk of homelessness, living in poverty, or living with mental health or addiction issues and skilled at brokering services for clients appropriate to the responsibilities of the job;

· ability to integrate harm reduction approaches as appropriate in interactions with the client;

· ability to use assertive engagement techniques as appropriate in interactions with the client;

· knowledge of and adherence to privacy legislation and policies within the organization related to confidentiality of client information;

· ability to identify and assess risk and implement strategies which minimize risk to self, the client, and others;

· strong problem solving, conflict resolution and mediation skills within a solution-focused framework;

· excellent communication skills, both written and verbal

· the ability to negotiate and mediate difficult situations and produce positive results

· ability to function as a participating member of the team and understand the work of the team as part of a broader system to end chronic homelessness

· background in systems work, data analysis and supporting the work of others to achieve system goals;

· supports a learning culture that stays up to date with the main currents of thought and practice in the delivery of housing first programs

· develops the staffing schedule in consultation with the team to ensure maximum efficiency while meeting program objectives.

· promotes the development of the team and deals with team issues promptly.

Qualifications

· University Degree or Community College Diploma in a related discipline

· Minimum five-years work experience in human services, of which at least three years shall be in services targeted to the homeless population

· Demonstrated ability in both oral and written communications

· Strong negotiation and mediation skills

· Demonstrated knowledge of issues facing street involved individuals

· Demonstrated organizational abilities

· Valid Driver’s License and access to a car

Shift Schedule

Shifts will consist of days, evenings, and weekends.

Job Types: Full-time, Permanent

Salary: $40,000.00-$50,000.00 per year

Schedule:

 

  • 10 hour shift

 

Experience:

 

  • Community Engagement Occupations: 1 year (required)

 

 
 
 
Open

Job description

Job Summary

Emergency Shelter Workers provide emergency shelter services consistent with the Operating Standards for the Housing Assistance/Emergency Shelter Program and support individuals in their housing search while staying in the shelter.

Hours of work per week: 35 hours with the possibility of working more hours

Overview of Key Responsibilities:

  • Triaging individuals who seek emergency assistance for their housing crisis through administration of screening and coordinated access protocol;
  • Implementing diversion strategies as appropriate and consistent with the screening and intake results and provides general housing assistance during first contact;
  • Booking persons into the appropriate shelter when diversion is not successful or appropriate; and initiating a “warm transfer” to the receiving shelter as needed;
  • Providing essential shelter services to meet the immediate need of clients for safe over-night accommodation; nutrition and hygiene, and security of belongings;
  • Assisting in the housing process by providing encouragement to resolve housing issues to decrease length of stays in the emergency shelter system and initiates transfers to Prevention-Diversion Program for clients who require additional support to secure housing;
  • Providing housing resources such as access to voice mail, housing listings and general housing search techniques;
  • Implementing weekly programming to clients accessing the shelter; focusing on life skills and tenancy education to assist client in overcoming barriers to maintaining long-term housing.

Qualifications & Requirements:

  • University degree or community college diploma in a related discipline;
  • Minimum three years work experience in human services;
  • Possess a valid driver’s license and have access to a reliable vehicle, with appropriate insurance;
  • Non-violent Crisis Intervention Training or related training;
  • First Aid and CPR;
  • CPIC – vulnerable sector required prior to employment.

Required Skills & Knowledge:

  • Knowledge of homelessness and affordable housing issues within the community and the strategies to end chronic homelessness which are identified the 10 year Municipal Housing and Homelessness Plan (Dec 2013);
  • Knowledge of the resources in the community for individuals, youth and families who are homeless, at risk of homelessness, living in poverty, or living with mental health or addiction issues;
  • Ability to assist in the housing process appropriate to the specific job responsibilities;
  • Ability to integrate harm reduction approaches as appropriate in daily interactions with clients;
  • Ability to identify and assess risk and implement strategies which minimize risk to self, the client, and others;
  • Ability to use assertive engagement techniques as appropriate in interactions with the client;
  • Understanding of psycho-social rehabilitation, recovery model motivational interviewing and journey of change and its influence on client outcomes;
  • Strong problem solving, conflict resolution and mediation skills within a solution-focused framework;
  • The ability to negotiate and mediate difficult situations and produce positive results;
  • Knowledge of the principles and interventions required in a Housing First and Rapid Rehousing Program;
  • Ability to use strategies to appropriately divert people from the shelter system into other shelter solutions;
  • Excellent written and oral communication skills;
  • Implementation of life skills based programming

Job Type: Full-time

Salary: $20.64-$24.07 per hour

Schedule:

 

  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Weekend availability

 

 
 
 
Open

Job description

OVERVIEW

The Program & Administrative Assistant will be responsible for general office operations, administrative, secretarial and reception duties the Housing Help Centre (HHC). The PAA will also oversee the delivery of services required as the Urban Access Point for the Kingston Social Housing Registry and be the first point of contact for phone and walk-in clients of the HHC.

DESCRIPTION

Duties and Related Tasks

1. Performs secretarial/administrative services by:

  • Acting as receptionist at the Housing Help Centre (answering calls; receiving visitors and directing them to the appropriate staff)
  • Handling enquiries about the Housing Help Centre and determining if matters require the attention of another staff
  • Handling enquiries about RGI housing, community, government services and shelters
  • Providing information to people applying for RGI housing
  • Providing referrals to community agencies, as appropriate

2. Provides administrative services by;

  • Booking appointments with visitors to the IFTC with a Case Manager (CM)
  • Preparing statistics for meetings as requested by the Program Manager or CM
  • Photocopying documents as required
  • Ensuring maintenance of administrative filing system
  • Accumulate and maintain resource materials for client usage and manage 120 Community Voice Mail accounts, client ID bank and mail service
  • Maintaining/inputting electronic client data base
  • Maintain billing system for shelter usage
  • Organizing weekly courier services to various agencies

3. Provides mail service by:

  • Receiving all incoming mail, opening, date-stamping, and distributing mail, some of which is very confidential, for personal consideration of Program Manager and for other staff as appropriate

4. Facilitate all levels of the Social Housing process:

  • Assist clients in filling out the application for the SHR
  • Ensure accuracy of complete applications
  • Ensure delivery of applications to the SHR
  • Compile and maintain statistical data as required by the City

5. Other Duties:

  • Ordering supplies needed for ongoing operations of the office
  • Keeping office machines in running order and stocked
  • Ensuring any office repairs are dealt with

Skills and Knowledge Required:

  • Knowledge of office skills and procedures
  • Good written skills including good spelling and grammar
  • Ability to use a computer with knowledge of Microsoft software
  • Effective communication and interpersonal skills, including de-escalating conflict
  • Good organizational skills in order to set priorities, coordinate and complete a variety of tasks
  • Demonstrated ability to exercise tact and diplomacy and good judgment in responding to enquiries
  • Discretion when dealing with sensitive and confidential data and issues
  • Knowledge of housing, health care and community resources in Kingston preferred
  • Experience working with individuals who are substance users, have mental health issues and/or who have come into contact with the criminal justice system preferred
  • Solid judgment, problem solving and crisis intervention skills
  • Knowledge of Ontario Works, Ontario Disability Support Plan and the Social Housing Registry

Qualifications:

  • Community College Diploma in Social Services or related field preferred
  • Administrative experience required

Job Types: Full-time, Permanent

Salary: $40,824.00-$47,615.00 per year

Benefits:

 

  • Casual dress
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

 

Schedule:

 

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

 

Education:

 

  • DCS / DEC (preferred)

 

Experience:

 

  • Administrative: 1 year (preferred)
  • Human Services: 1 year (preferred)

 

 
 
 
Open

Job description

The Case Manager – Housing First program assists homeless clients to find and maintain suitable housing throughout the housing process with the prime objective to stabilize housing. The incumbent will provide a range of housing search and housing support functions within the Housing First program.

Although this is a term contract position, there is the potential for this to turn into permanent employment.

Overview of Key Responsibilities:

  • Assisting clients to obtain and get settled in appropriate housing for their individual needs.
  • Completing monthly check-ins with landlords to ensure rents have been paid and housing is stable.
  • Providing on-going case management with the prime objective to stabilize tenancy.
  • Work with clients to develop plans in support of their housing stability and overall wellness.
  • Connect clients with community supports using knowledge of community services, supports and resources.

Required Skills & Knowledge:

  • Knowledge of homelessness and affordable housing issues within the community and the strategies to end chronic homelessness which are identified the City of Kingston’s 10-year Housing and Homelessness Plan (Dec 2013);
  • Ability to apply the principles of a Housing First approach in day-to-day work and interactions with the client;
  • Knowledge of the resources in the community for individuals, youth and families who are homeless, at risk of homelessness, living in poverty, or living with mental health or addiction issues;
  • Ability to integrate harm reduction approaches as appropriate in daily interactions with clients;
  • Ability to use assertive engagement techniques as appropriate in interactions with the client;
  • Ability to identify and assess risk and implement strategies which minimize risk to self, the client, and others;
  • Strong problem solving, conflict resolution and mediation skills within a solution-focused framework;
  • Knowledge of Residential Tenancy Act and role of Landlord Tenant Board in landlord-tenant disputes;
  • Excellent communication skills, both written and verbal
  • Ability to enter client data and information including SPDAT scores and case notes into HIFIS as required
  • Ability to negotiate and mediate difficult situations and produce positive results
  • Capable of functioning as a participating member of the team and understand the work of the team as part of a broader system to end chronic homelessness
  • Ability to coach on the principles and interventions required in a Housing First program
  • Background in systems work, data analysis and supporting the work of others to achieve system goals;
  • Supports a learning culture that stays up-to-date with the main currents of thought and practice in the delivery of Housing First programs

Qualifications & Requirements:

  • University degree or community college diploma in a related discipline
  • Minimum three years work experience in human services
  • Possess a valid Driver’s License and have access to a reliable vehicle, with appropriate insurance
  • Non-violent Crisis Intervention Training or related training
  • First Aid and CPR
  • CPIC – vulnerable sector required prior to employment

Work Remotely

  • No

Job Types: Full-time, Contract, Permanent

Salary: $43,148.00-$50,325.00 per year

Schedule:

 

  • Day shift
  • Monday to Friday

 

Work remotely:

 

  • No

 

 
 
 
Open

Job description

About Home Base Housing

Home Base Housing is in the business of ending homelessness. We do this by caring and providing individual wrap around services delivered by case managers to the vulnerably housed and homeless. With over 22 properties under our management we provide emergency, transitional and supportive housing, for youth, families and single adults, a housing help centre, street outreach, One Roof- Kingston Youth Hub, housing loss prevention services and advocate for affordable housing for all.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Join us and make a difference!

Overview

The Indigenous Case Manager – Street is responsible for the day-to-day planning and organizing of activities of the Street Outreach Program. This includes program over-sight, organizing volunteer staffing, provide education and liaising with community partners. In addition, the Indigenous Case Manager works closely with the Supervisor in the on-going development of the program to meet the needs of Indigenous clients in the Kingston community.

Description

The Indigenous Case Manager – Street Outreach is responsible for:

  • Establishing rapport and trust with Indigenous individuals living on the street to decrease individual barriers and stigma associated with accessing supports.
  • Assisting in educating Indigenous individuals around community services and connects clients to appropriate services, especially services that are culturally relevant.
  • Identifying procedures and processes that need improvement and recommends corrective action by collaborating with the emergency workers.
  • Developing relationships with other services for individuals in the Indigenous Community to understand community gaps and work toward common solutions; to develop referral mechanisms and other joint programming as appropriate.
  • Identifying new locations frequented by homeless individuals and ensure outreach teams are providing service in these areas.
  • Developing the annual goals and objectives for the program in discussion with the Supervisor. Develops measures to monitor achievement of goals and reports outcomes to Supervisor.
  • Completing program statistics for regular review with the Supervisor. Assist with the development of an internal system for tracking clients and outcomes.
  • Linking with community college programs to provide a field placement for students in related programs of study.
  • In conjunction with the Supervisor, work on funding proposals which would benefit the program and the Indigenous Community.
  • Reporting any major or urgent concerns related to safety and security to the Supervisor.
  • Ensuring all volunteers adhere to Home Base Housing’s Health and Safety policies.
  • Developing the staffing schedule in consultation with the team to ensure maximum efficiency while meeting program objectives.
  • Monitoring and review database entries for clients, ensuring records are up to date. Update and train staff in these areas as needed.
  • Collaborating with One Roof Elder to ensure Culturally Relevant Services are provided.
  • Being knowledgeable about the network of community services, supports, and resources in the Indigenous Community.

Required skills and Knowledge

  • Knowledge of homelessness and affordable housing issues within the community and the strategies to end chronic homelessness which are identified the City of Kingston’s 10-year Housing and Homelessness Plan (Dec 2013).
  • Ability to apply the principles of a Housing First approach in day-to-day work and interactions with the clients.
  • Knowledge of and experience utilizing Traditional Indigenous Healing Practices.
  • Knowledge of and experience with various Indigenous Cultures.
  • Knowledge of Residential Schools and Intergenerational Trauma
  • Knowledge of and experience implementing Culturally Relevant Supports and Programming.
  • Knowledge of Local, Provincial, and Federal organizations that support Indigenous Communities.
  • Knowledge of the operating standards for the program and the program’s expected client outcomes.
  • Knowledge of the resources in the community for individuals, youth and families who are homeless, at risk of homelessness, living in poverty, or living with mental health or addiction issues and skilled at brokering services for clients appropriate to the responsibilities of the job.
  • Ability to integrate harm reduction approaches as appropriate in interactions with the client.
  • Ability to use assertive engagement techniques as appropriate in interactions with the client.
  • Knowledge of and adherence to privacy legislation and policies within the organization related to confidentiality of client information.
  • Ability to identify and assess risk and implement strategies which minimize risk to self, the client, and others.
  • Strong problem solving, conflict resolution and mediation skills within a solution-focused framework.
  • Excellent communication skills, both written and verbal.
  • The ability to negotiate and mediate difficult situations and produce positive results.
  • Ability to function as a participating member of the team and understand the work of the team as part of a broader system to end chronic homelessness.
  • Background in systems work, data analysis and supporting the work of others to achieve system goals.
  • Supports a learning culture that stays up to date with the main currents of thought and practice in the delivery of housing first programs.
  • Develops the staffing schedule in consultation with the team to ensure maximum efficiency while meeting program objectives.
  • Promotes the development of the team and deals with team issues promptly.

Qualifications and Requirements

  • University degree or community college diploma in a related discipline
  • Minimum three years work experience in human services
  • Possess a valid Driver’s License and have access to a reliable vehicle, with appropriate insurance
  • Non-violent Crisis Intervention Training or related training
  • First Aid and CPR
  • CPIC – vulnerable sector required prior to employment

Hours of Work 1 permanent FTE position

  • 35 hours per week
  • Variable shifts Monday – Sunday
  • Shared on call responsibilities with team

Employment Equity and Accessibility Statement

Home Base Housing invites applications from all qualified individuals. Home Base is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

Home Base provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant’s accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources.

Work Remotely

  • No

Job Type: Full-time

Salary: $46,000.00-$54,000.00 per year

Benefits:

 

  • Casual dress
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

 

Schedule:

 

  • Day shift
  • On call
  • Weekend availability

 

Education:

 

  • DCS / DEC (required)

 

Experience:

 

  • human services work: 3 years (required)

 

Licence/Certification:

 

  • driver’s license and access to a reliable vehicle (required)
  • CPIC – vulnerable sector (preferred)
  • Non-Violent Crisis Intervention (preferred)
  • First Aid & CPR Certification (preferred)

 

Application deadline: 2022-10-01

 
 
Open

Job description

About Home Base Housing

Home Base Housing is in the business of ending homelessness. We do this by caring and providing individual wrap-around services delivered by case managers to the vulnerably housed and homeless. With over 22 properties under our management we offer emergency, transitional and supportive housing, for youth, families and single adults, the One Roof Youth services hub, a housing help centre, street outreach, housing loss prevention services and advocate for affordable housing for all.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity-seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Join us and make a difference!

Overview

Relief Support Workers provide coverage when full-time staff are unable to be at work and where coverage is required to deliver the program at Home Base Housing’s In from the Cold Emergency Shelter. The Relief Support Worker adheres to the policies of Home Base Housing and to the Program where they are assigned.

Description

The Relief Support Worker is responsible for:

· Responding to requests for coverage in a timely manner and accepting a minimum of one shift per month

· Creating a welcoming, supportive, respectful and safe atmosphere

· Providing assistance and interim support to clients in attendance

· Encouraging client involvement in activities and obtaining feedback on these activities

· Promoting safety and security at all times, taking action as required

· Attending program meetings and training sessions as requested

· Completing other duties assigned by full-time staff and/or the Program Manager

· Seeking feedback from staff and bringing any issues forward to the relevant Program Manager/ Supervisor

· Triaging individuals and families who seek emergency assistance for their housing crisis through administration of screening and coordinated intake protocol;

· Booking persons into the appropriate shelter when diversion is not successful or appropriate; and initiating a “warm transfer” to the receiving shelter as needed;

· Providing essential shelter and program services to meet the immediate need of clients for safe over-night accommodation; nutrition and hygiene, and security of belongings;

· Providing housing resources such as access to voice mail, housing listings and general housing search techniques;

· Providing information on other community services to assist the individual or family resolve their homelessness;

· Adheres to the “Relief Support Worker” client documentation requirements of the program

· Entries into the daily communication book and HIFIS as appropriate,

· Completion of incident reports as per policy

Required skills and Knowledge

· knowledge of homelessness and affordable housing issues within the Kingston community and the strategies to end chronic homelessness which are identified in the 10 year Municipal Housing and Homelessness Plan (Dec 2013);

· knowledge of the Operating Standards for the program and the program’s expected client outcomes

· knowledge of the resources in the community for individuals, youth and families who are homeless, at risk of homelessness, living in poverty, or living with mental health or addiction issues and skilled at brokering services for client appropriate to the responsibilities of the job;

· ability to assist in the housing process appropriate to the specific job responsibilities

· ability to integrate harm reduction approaches as appropriate in daily interactions with clients;

· ability to use assertive engagement techniques as appropriate in interactions with the client;

· understanding of psycho-social rehabilitation, recovery model motivational interviewing and journey of change and its influence on client outcomes;

· ability to identify and assess risk and implement strategies which minimize risk to self, the client, and others;

· knowledge of and adherence to privacy legislation and policies within the organization related to confidentiality of client information;

· strong problem solving, conflict resolution and mediation skills within a solution-focused framework;

· the ability to negotiate and mediate difficult situations and produce positive results

· ability to function as a participating member of the team and understand the work of the team as part of a broader system to end chronic homelessness

· ability to use strategies to appropriately divert people from the shelter system into other shelter solutions

· excellent written and oral communication skills

· knowledge of impacts homelessness has on families and children

· implementation of life skills based programming

Qualifications and Requirements

· university degree or community college diploma in a related discipline

· minimum three years work experience in human services

· possess a valid driver’s license and have access to a reliable vehicle, with appropriate insurance

· Non-violent Crisis Intervention Training or related training

· First Aid and CPR

· CPIC – vulnerable sector required prior to employment

Employment Equity and Accessibility Statement

Home Base Housing invites applications from all qualified individuals. Home Base is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

Home Base provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant’s accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources

Work Remotely

  • No

Job Types: Part-time, Casual

Salary: From $19.98 per hour

Schedule:

 

  • Day shift
  • Night shift

 

Application question(s):

 

  • Do you have Non-violent Crisis Intervention Training or related training?
  • Are you willing and able to provide a vulnerable sector CPIC prior to employment?

 

Education:

 

  • DCS / DEC (preferred)

 

Experience:

 

  • human/social services: 3 years (preferred)

 

Licence/Certification:

 

  • driver’s licence (preferred)
  • First Aid Certification (preferred)

hradmin@kingstonhomebase.ca

Current
Opportunities

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