Employment and Volunteer Opportunities

Kingston is a stunning and historic city that is located on the shores of Lake Ontario, boasting of amenities greater than comparable cities of its size. Our city is host to incomparable educational facilities Queens University, the Royal Military College and St Lawrence College as well is within an hour of the best of the regions wineries, beaches and recreational activities.

It is an exciting time to be a part of making a difference towards Kingston’s “10-year Plan to End Homelessness”. Join us in making that difference.

Kingston Home Base Housing is an equal opportunity employer.

Mission Statement
Home Base Housing develops and manages a range of safe, affordable housing, emergency shelters and support services to meet the needs of youth, adults and families at risk of homelessness in the Kingston area.

 

Become a part of a progressive and flexible organization that provides a range of leading-edge services in the field of homelessness, housing and supports.

Our organization is located in historic downtown Kingston which has wonderful restaurants and shopping including outdoor markets in the summer and skating in the winter.
We are seeking experienced individuals who brings enthusiasm, knowledge, and creativity to their work.

The successful candidate will have at their core a profound respect for persons who are experiencing a variety of life challenges and will have the requisite skills and experience to help them make positive changes.

Current Opportunities

The following position(s) is/are available (scroll down for details below):

Case Manager – Prevention Diversion

Emergency Shelter Worker (Part-time) 

Relief Support Worker

Case Manager – Prevention Diversion

Location – One Roof – Kingston Youth Hub

 Overview

The Prevention-Diversion Youth Case Manager provides a full range of services offered in order to prevent or end housing and homeless issues for youth 16-24. S/he completes the screening and intake protocol for youth who are experiencing a housing crisis; provides diversion services and targeted prevention to resolve the immediate housing crisis; and initiates referrals to other organizations as appropriate.

Description

The Prevention-Diversion Worker is responsible for:

  • providing pre-screening, screening, intake and triage as per the coordinated intake protocols (CIP) and staffs the coordinated access location(s)
  • providing general housing assistance or information on a limited basis to the general public
  • providing outreach services to those “living in the rough” to understand their housing need and begin the engagement and triage process
  • triaging individuals and families who seek assistance for their housing crisis through administration of screening and coordinated access protocols;
  • implementing diversion strategies as appropriate and consistent with the screening and intake results;
  • completing intakes to verify tenancy problems, housing barriers, risks, wellness, financial needs, and other issues for those who cannot be diverted or have been transferred from the Emergency Shelter Program;
  • addressing the immediate housing crisis based on the intake results and needs of the individual or family through the provision of brief intervention services within a shared accountability approach which may or may not include referral to an emergency shelter, if homeless;
  • providing prevention/ diversion services to clients referred from the emergency shelter system;
  • assisting in developing a plan within a brief intervention approach that decreases the likelihood of a future or recurrent housing crisis (“homelessness proofing”) including assisting with connections to other services for longer term supports;
  • preventing imminent evictions by negotiating with landlords and consulting with community legal services as required;
  • working within the established institutional discharge protocols so that persons who are being discharged from institutions have a housing or shelter plan prior to discharge;
  • assessing eligibility, coordinating financial plan and assisting clients in completing the application for the Homelessness Prevention Fund as appropriate. Coordinating details of and developing a plan to avoid future applications to the Fund;
  • participates in system-wide Prevention/Diversion Program meetings and seeks out the Prevention/ Diversion Coordinator for support and technical assistance as required
  • as necessary, supports clients through the eviction process, helping them to locate housing resources in the community and providing follow-up services when necessary
  • excellent communication skills, both written and verbal

Required Skills and Knowledge

  • knowledge of homelessness and affordable housing issues within the community and the strategies to end chronic homelessness which are identified the 10-year Municipal Housing and Homelessness Plan (Dec 2013);
  • ability to apply the principles of a Housing First approach in day to day work and interactions with the client;
  • knowledge of the resources in the community for individuals, youth and families who are homeless, at risk of homelessness, living in poverty, or living with mental health or addiction issues and skilled at brokering services for client appropriate to the responsibilities of the job;
  • ability to assist in the housing process appropriate to the specific job responsibilities
  • ability to integrate harm reduction approaches as appropriate in daily interactions with clients;
  • ability to use assertive engagement techniques as appropriate in interactions with the client;
  • competence in the administration and interpretation of the Service Prioritization Decision Assistance Tool (VI-SPDAT, PR VI-SPDAT and full SPDAT) depending on job responsibilities;
  • understanding of psycho-social rehabilitation, recovery model motivational interviewing and journey of change and its influence on client outcomes;
  • ability to identify and assess risk and implement strategies which minimize risk to self, the client, and others;
  • knowledge of and adherence to privacy legislation and policies within the organization related to confidentiality of client information;
  • strong problem solving, conflict resolution and mediation skills within a solution-focused framework;
  • knowledge of Residential Tenancy Act and role of Landlord Tenant Board in landlord-tenant disputes;
  • excellent communication skills, both written and verbal
  • ability to enter client data and information including SPDAT scores and case notes into HIFIS as required
  • the ability to negotiate and mediate difficult situations and produce positive results
  • ability to function as a participating member of the team and understand the work of the team as part of a broader system to end chronic homelessness
  • background in systems work, data analysis and supporting the work of others to achieve system goals;
  • supports a learning culture that stays up to date with the main currents of thought and practice in the delivery of housing first programs
  • ability to apply prevention and targeted intervention strategies
  • ability to work with multiple organizations toward a common agenda
  • demonstrated knowledge of homelessness, mental health/ addiction issues, and resources available
  • ability to work independently and as part of a team
  • ability to work collaboratively in community settings
  • computer-competency in areas relevant to job expected
  • knowledge of housing, health care and community resources in Kingston preferred

Qualifications and Requirements

  • university degree or community college diploma in a related discipline
  • minimum three years’ work experience in human services
  • possess a valid driver’s license and have access to a reliable vehicle, with appropriate insurance
  • Non-violent Crisis Intervention Training or related training
  • First Aid and CPR
  • CPIC – vulnerable sector required prior to employment

Hours of Work

  • 35 hours per week
  • Monday – Friday, daytime and evening shifts
  • shared on call responsibilities with team

Please forward resume and cover letter (in PDF format ONLY) by email by 4 p.m. on WEDNESDAY, OCTOBER 31, 2018 to:

Tara Everitt     Program Manager, Kingston Youth Services

teveritt@kingstonhomebase.ca

Please note that ONLY PDF attachments will be forwarded to appropriate managers.  

 No phone calls, please!  Only those selected for interviews will be contacted. Thanks! 

 

Emergency Shelter Worker (Part-time)

Overview

Emergency Shelter Workers provide emergency shelter services consistent with the Operating Standards for the Housing Assistance/Emergency Shelter Program and

supports individuals and families in their housing search while staying in the shelter.

Emergency Shelter Workers will work at either Lily’s Place Emergency Shelter for families or In From the Cold adult Emergency Shelter.

Description

The Emergency Shelter Worker is responsible for:

  • triaging individuals and families who seek emergency assistance for their housing crisis through administration of screening and coordinated access protocol;
  • implementing diversion strategies as appropriate and consistent with the screening and intake results and provides general housing assistance during first contact;
  • participating in the coordinated access system by implementing diversion and intake protocols;
  • booking persons into the appropriate shelter when diversion is not successful or appropriate; and initiating a “warm transfer” to the receiving shelter as needed;
  • administering the VI-SPDAT screening tool preferably within 24 hours of all new shelter bookings or when the client circumstance changes;
  • initiating transfers to either the Rapid Rehousing or Housing First assessment team for those who “screen in” and supports housing process while client remains in the shelter;
  • providing essential shelter services to meet the immediate need of clients for safe over-night accommodation; nutrition and hygiene, and security of belongings;
  • assisting in the housing process by providing encouragement to resolve housing issues to decrease length of stays in the emergency shelter system and initiates transfers to Prevention-Diversion Program for clients who require additional support to secure housing;
  • providing housing resources such as access to voice mail, housing listings and general housing search techniques;
  • assisting with completion of application for Homelessness Prevention Fund as appropriate
  • providing information on other community services to assist the individual or family resolve their homelessness;
  • implement weekly programming to clients accessing the shelter; focusing on life skills and tenancy education to assist client in overcoming barriers to maintaining long-term housing.

Required skills and Knowledge

  • knowledge of homelessness and affordable housing issues within the community and the strategies to end chronic homelessness which are identified the 10 year Municipal Housing and Homelessness Plan (Dec 2013);
  • knowledge of the Operating Standards for the program and the program’s expected client outcomes
  • knowledge of the resources in the community for individuals, youth and families who are homeless, at risk of homelessness, living in poverty, or living with mental health or addiction issues and skilled at brokering services for client appropriate to the responsibilities of the job;
  • ability to assist in the housing process appropriate to the specific job responsibilities
  • ability to integrate harm reduction approaches as appropriate in daily interactions with clients;
  • ability to use assertive engagement techniques as appropriate in interactions with the client;
  • competence in the administration and interpretation of the Service Prioritization Decision Assistance Tool (VI-SPDAT) depending on job responsibilities;
  • understanding of psycho-social rehabilitation, recovery model motivational interviewing and journey of change and its influence on client outcomes;
  • ability to identify and assess risk and implement strategies which minimize risk to self, the client, and others;
  • knowledge of and adherence to privacy legislation and policies within the organization related to confidentiality of client information;
  • strong problem solving, conflict resolution and mediation skills within a solution-focused framework;
  • ability to enter client data and information including SPDAT scores and case notes into HIFIS as required
  • the ability to negotiate and mediate difficult situations and produce positive results
  • ability to function as a participating member of the team and understand the work of the team as part of a broader system to end chronic homelessness
  • knowledge of the principles and interventions required in a Housing First and Rapid Rehousing Program
  • background in systems work, data analysis and supporting the work of others to achieve system goals;
  • supports a learning culture that stays up to date with the main currents of thought and practice in the delivery of housing first programs
  • ability to use strategies to appropriately divert people from the shelter system into other shelter solutions
  • excellent written and oral communication skills
  • knowledge of impacts homelessness has on families and children
  • implementation of life skills based programming

Qualifications and Requirements

  • university degree or community college diploma in a related discipline
  • minimum three years work experience in human services
  • possess a valid driver’s license and have access to a reliable vehicle, with appropriate insurance
  • Non-violent Crisis Intervention Training or related training
  • First Aid and CPR
  • CPIC – vulnerable sector required prior to employment

Hours of Work

In From the Cold Emergency Shelter

  • average of 28 hours per week
  • 3:30pm-Midnight, rotating schedule, includes statutory holidays

Please forward resume and cover letter (in PDF format ONLY) by email by 4 p.m. on FRIDAY, NOVEMBER 16, 2018 to:

Jay Nowak,   Supervisor, In From the Cold Emergency Shelter

jnowak@kingstonhomebase.ca

Please note that ONLY PDF attachments will be forwarded to appropriate managers.  

 No phone calls, please!  Only those selected for interviews will be contacted. Thanks! 

 

Relief Support Worker

Overview

The Relief Support Worker is assigned to provide coverage when full-time staff are unable to be at work and where coverage is required to deliver the program. The Relief Support Worker adheres to the policies of Home Base Housing and to the Program where they are assigned.

Description

• Creating a welcoming, supportive, respectful and safe atmosphere
• Providing assistance and interim support to clients in attendance
• Promoting safety and security at all times, taking action as required
• Maintaining daily housekeeping routines with tenant involvement as appropriate
• Attending program meetings and training sessions as requested

Skills and Knowledge

• Demonstrated knowledge of homelessness issues, services available, mental health and /or addiction issues
• Ability to work independently and collaboratively as part of a team
• Strong client focus
• Skills in planning and implementation of activities
• Demonstrated ability to deal with hard to serve clients and negotiate difficult situations
• Computer competency related to job function
Qualifications and Requirements
• university degree or community college diploma in a related discipline
• minimum three years work experience in human services
• possess a valid driver’s license and have access to a reliable vehicle, with appropriate insurance
• Non-violent Crisis Intervention Training or related training
• First Aid and CPR
• CPIC – vulnerable sector required prior to employment

Please forward resume and cover letter (in PDF format ONLY) by email to:

Jay Nowak,   Supervisor, In From the Cold Emergency Shelter

jnowak@kingstonhomebase.ca

Please note that ONLY PDF attachments will be forwarded to appropriate managers.  

 No phone calls, please!  Only those selected for interviews will be contacted. Thanks! 

 

 

Volunteering with HOME BASE HOUSING

Thank you for your interest in volunteering with Home Base Housing. We are currently not seeking volunteers at this time.  Please check our website in the future. Thanks!

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