In order to get a telephone, you’ll be required to show two pieces of identification: either two major credit cards or two pieces of government ID (driver’s license or birth certificate). Health cards are NOT considered as an acceptable form of identification.

If phone jacks exist in the apartment, the hook-up service fee and will appear on the first bill. There is standard monthly fee for  touch-tone service, plus the cost of a phone if you do not have one. Long-distance & all other features are extra.

Kingston Centre
1096 Princess St.
Mon-Fri, 9:30 a.m. – 9 p.m.
Sat. 9:30 a.m.-6 p.m.
Sun 12-5 p.m.

Taylor-Kidd Marketplace
599 Taylor-Kidd Rd.
Mon-Fri, 9 a.m.-9 p.m.
Sat. 9:30 a.m.-6 p.m.
Sun 12-5 p.m.

Cataraqui Town Centre
945 Gardiner’s Road
Mon-Fri, 9:30 a.m. – 9 p.m.
Sat. 9:30 a.m.-6 p.m.
Sun 11 a.m.-5 p.m.



Standard connection fees apply. Cogeco Kingston also offers bundling options, combining cable, internet & digital phone – call for details.

To order cable:

Cataraqui Town Centre,
945 Gardiners Rd Kingston, ON K7M 7H4
Other retail partner locations

Mon-Fri.: 10 am to 9 pm
Sat.: 9:30 am to 6 pm
Sun.: 11 am to 5 pm
Lower level outside The Bay

171 Colborne St.
Kingston, ON
1-800-267-9000 Phone service
Billing office 8 a.m.- 9 p.m. 7 days/wk


Service available by calling 613-546-0000 between 8 a.m. and 5 p.m., Monday to Friday. or online at

A fee applies for EACH service required (water, electricity, gas, and sewer).
A Security Deposit is required on accounts. However, if one of the following is provided, no deposit is necessary:

1) Letter of reference from another electricity or gas provider. Letter must be received 45 days prior to date of service required and must cover the previous 24 months.


2) A satisfactory Credit Check, at your expense, covering the past 3 years. This check must be received 45 days prior to the date of service required.

The deposit will be billed in quarterly installments, starting with the first quarter on the date of service and will appear on the first bill. The following three-quarters will be applied over the following three bills. For more information, please contact Utilities Kingston.

Utilities Kingston

Canada Post - Change of Address

You need to complete a change of address at least 10 days prior to your move. Forms are available at your local postal outlet. You will begin to receive mail at your new address 5 to 10 days after the effective date change. There is a standard fee for a permanent change of residential address if you are moving within the province. For more information, contact Canada Post at 1-800-267-1177 or

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